Patients' negative reviews edited out of GP booking site

The chief executive of HealthEngine defends positive-only alterations of online comments.

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Author:

Carmel Sparke

Carmel Sparke is a freelance journalist, specialising in health, medical and parenting writing. With over 20 years' experience, her work has been published in magazines including body + soul, Women’s Fitness, Good Health and numerous parenting titles as well as general practice news outlets, Medical Observer and Australian Doctor.

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